TO: Professor Clark Hansen, CEO, AMDP
FROM: Livia Pierson, Research & Development Analyst DATE: July 24, 2015
SUBJECT: Trader Joe’s – Investment Opportunity
Dear Mr. Hansen:
I would like to present a case for AMDP’s investment consideration in Trader Joe’s. Trader Joe’s is a privately held corporation specifically in the business of food retailing. The business of feeding and nourishing people is both a noble and necessary endeavor, and the nature of this business is one of the primary reasons for my investment proposal.
This memo will outline where Trader Joe’s aligns with AMDP’s values of People, Profit, and Planet. It would benefit AMDP greatly to consider investing in Trader Joe’s in order to expedite the company’s expansion, to make a few vital improvements in the environmental sustainability of the company, and to provide return on investment for AMDP. As an analyst at AMDP, I understand how important it is that the following 4 components are integrated into the business model and culture of any company we invest in:
1) Triple Bottom Line
In addition to the traditional measure of corporate success – Profit and Loss – corporations should also measure, and take measures to improve, their positive impact on people and the planet (The Economist).
2) Corporate Social Responsibility
Corporate social responsibility is in a sense a sacrifice by a company to do not what is necessarily best profit wise, but what “promote[s] positive social and environmental change” (Investopedia). This source also points out that some companies engage in “Greenwashing,” or feigning social responsibility with half-hearted acts of social responsibility, something that Trader Joe’s does not do.
3) Social Enterprise
There are 3 components to a social enterprise:
4) Carbon Footprint - The amount
FROM: Livia Pierson, Research & Development Analyst DATE: July 24, 2015
SUBJECT: Trader Joe’s – Investment Opportunity
Dear Mr. Hansen:
I would like to present a case for AMDP’s investment consideration in Trader Joe’s. Trader Joe’s is a privately held corporation specifically in the business of food retailing. The business of feeding and nourishing people is both a noble and necessary endeavor, and the nature of this business is one of the primary reasons for my investment proposal.
This memo will outline where Trader Joe’s aligns with AMDP’s values of People, Profit, and Planet. It would benefit AMDP greatly to consider investing in Trader Joe’s in order to expedite the company’s expansion, to make a few vital improvements in the environmental sustainability of the company, and to provide return on investment for AMDP. As an analyst at AMDP, I understand how important it is that the following 4 components are integrated into the business model and culture of any company we invest in:
1) Triple Bottom Line
In addition to the traditional measure of corporate success – Profit and Loss – corporations should also measure, and take measures to improve, their positive impact on people and the planet (The Economist).
2) Corporate Social Responsibility
Corporate social responsibility is in a sense a sacrifice by a company to do not what is necessarily best profit wise, but what “promote[s] positive social and environmental change” (Investopedia). This source also points out that some companies engage in “Greenwashing,” or feigning social responsibility with half-hearted acts of social responsibility, something that Trader Joe’s does not do.
3) Social Enterprise
There are 3 components to a social enterprise:
-
The company directly addresses an intractable social need and serves the common good
-
Its commercial activity is a strong revenue driver
-
The common good is its primary purpose (Social Enterprise Alliance)
4) Carbon Footprint - The amount
of carbon dioxide or other carbon compounds emitted into the
atmosphere by the activities of an individual, company, or country. Reducing Carbon Footprint is
vital in ensuring that our planet is safe and healthy for future generations. Carbon Footprint is
measured in equivalent tons of carbon dioxide. There are a few issues in Trader Joe’s business
model that I will address regarding the company’s Carbon Footprint and environmental
sustainability.
So What?
Does Trader Joe’s meet the criteria? The remaining section will explain why Trader Joe’s fits
AMDP’s investment criteria, including a few long-term modifications to be made to the
company’s business model.
As an investor potentially planning to take a high equity stake in
Trader Joe’s, AMDP should and will negotiate with the company to make the necessary changes
within the company to justify fronting that stake.
Claims Made by Trader Joe’s
On the company website, Trader Joe’s claims to be a food retailer, but let’s cut to the chase. We
want history, regard in its field, and most importantly, social and environmental responsibility
AND profitability.
History & Background: Trader Joe’s started in the 50s in Southern California. The company
originated as a convenience store chain founded by Joe Coulombe, a man who takes pride in
entrepreneurial spirit and creating unique products for his customers to enjoy. Trader Joe’s is
both profitable and known for being a healthy and natural food retailer. It is in a similar category
to retail food stores like Whole Foods.
People
Customers: Trader Joe’s prides itself in providing customers with high-quality food at a
reasonable cost. On the company site, Trader Joe’s states that “‘Value’ is a concept we take very
seriously. And by ‘Value,’ we mean great everyday prices on all of our great products — no
sales, no gimmicks, no clubs to join, no special cards to swipe.” In terms of responsibility for
customers’ health, Trader Joe’s label products contain “NO artificial flavors, NO artificial
preservatives, NO synthetic colors, NO MSG, NO genetically modified ingredients, NO partially
hydrogenated oils (artificial trans-fats)” (Trader Joe’s FAQ). The prime goal of the company is
to have happy and healthy customers, and the food ingredients reflect that goal.
Benefits to Non-Customers:
In addition to taking care of customers, Trader Joe’s caters to those
who aren’t fortunate enough to afford their own meals every day. The company donated more
than 25 million pounds of food to people in 2010, equal to about 20 million meals (Corporate
Social Responsibility: Feature Trader Joe’s). Each store has a “designated donor coordinator”
who is responsible for the operations management of the food donation program regionally.
Employees:
According to Glassdoor, a frequently used job analysis site, Trader Joe’s
employees’ opinions are very positive towards the company and their employment. The
company scores 4 stars out of 5 and employee reviews on Glassdoor are mainly positive,
signifying that it is a well-regarded place to work. Trader Joe’s offers competitive pay, a
generous retirement plan, health care, paid time off,
family and medical leave,
short & long
term disability to its employees.
and
The Planet:
In terms of environmental sustainability, Trader Joe’s stores encourage the use of reusable store
bags. Similar to other food retailers, however, the stores also offer paper and plastic bags as an
alternative. With such a loyal customer base, it would be an interesting endeavor to attempt to rid
the stores of all paper and plastic bags and only accept reusable ones. Research on the feasibility
of this should be done during funding negotiations.
According to sources that cover popular opinion on environmental sustainability and politics like
Mother Jones and Change.org, there are customers who disapprove of the claimed to be
“excessive” plastic packaging enclosing food products and print advertising the company uses to
inform customers of its newest products (Mother Jones).
If and when AMDP decides to fund the
expansion of Trader Joe’s, I highly recommend making the investment quantity contingent on
long-term improvements in the environmental sustainability of product packaging and
advertising.
Profit
The returns of the company’s retail stores are tied to the satisfaction of the customers. Trader
Joe’s understands that its customer base is diverse and therefore deliberately incorporates
international foods into its product line. The company takes an immigrant perspective when
doing business, meaning that Trader Joe’s expects an increasing immigrant population in the
United States and increasingly provides foods that immigrant groups are comfortable with
(Forbes). Non-discriminatory and worldly business practices that cater to the international
community make Trader Joe’s a great player in the land of social responsibility.
The primary reason Trader Joe’s has a loyal customer base is a combination of natural, tasty
ingredients and reasonable prices. The company buys directly from the supplier whenever
possible and sells food product under its own label for a discounted price. The discounted price
is economically feasible for the company’s profit margins because of the high sales volume,
estimated to be $1,734 per square foot by Jones Lang LaSalle (Business Insider, Trader Joe’s).
Additionally, the company takes very little loss on profit in advertising cost. The only form of
advertising Trader Joe’s uses is the online and mailed home print copies of The Fearless Flyer, a
low-cost document that outlines all of Trader Joe’s food products in a fun and easy to read
manner for consumers. One of my recommendations to improve environmental responsibility
within the company is to implement a long-term plan to eliminate print copies and focus on web-
based content only, a strategy that aligns with a customer base that has increasing access to
technology.
While the exact corporate profit and loss is unavailable because Trader Joe’s is privately held,
the company is expanding and is profitable due to its customer loyalty, cost cutting, and tight
supply chain (Forbes).
To Conclude
There is no perfect enterprise, but that doesn’t mean we cannot fund a slightly imperfect one and foster positive change. A company with as many positives and as high of customer loyalty as Trader Joe’s is worthy of expansion, and the investment will serve a dual purpose: 1) Expanding Trader Joe’s to communities that lack options in high-quality, natural foods and 2) providing return on investment for AMDP. Trader Joe’s responsiveness to customer demand, forward- thinking international values, and social responsibility, paired with improved environmental policies makes it an excellent match for our values at AMDP.
There is no perfect enterprise, but that doesn’t mean we cannot fund a slightly imperfect one and foster positive change. A company with as many positives and as high of customer loyalty as Trader Joe’s is worthy of expansion, and the investment will serve a dual purpose: 1) Expanding Trader Joe’s to communities that lack options in high-quality, natural foods and 2) providing return on investment for AMDP. Trader Joe’s responsiveness to customer demand, forward- thinking international values, and social responsibility, paired with improved environmental policies makes it an excellent match for our values at AMDP.
Works Cited:
Business Insider, Trader Joes. 19 July 2015. <http://www.businessinsider.com/trader-joes-sales- strategy-2014-10>.
19 July 2015.
Investopedia. “Social Responsibility” 20 July 2015. <http://www.investopedia.com/terms/c/corp-
social-responsibility.asp>
Mother Jones. Consumer Retorts. 21 July 2015.
<http://www.motherjones.com/environment/2009/08/consumer-retorts-trader-joes-bad-wrap>. Social Enterprise Alliance. 19 July 2015. <https://www.se-alliance.org/what-is-social-
enterprise>.
The Economist. 19 July 2015. <http://www.economist.com/node/14301663>.
Trader Joe’s Website. 19 July 2015. <http://www.traderjoes.com/>.
Trader Joe’s FAQ. Product Information. 20 July 2015. <http://www.traderjoes.com/faqs/product-information>.
Why Trader Joe’s Stand Out from all the Rest in the Grocery Business. Forbes. 19 July 2015. <http://www.forbes.com/sites/glennllopis/2011/09/05/why-trader-joes-stands-out-from-all-the- rest-in-the-grocery-business/>.
Business Insider, Trader Joes. 19 July 2015. <http://www.businessinsider.com/trader-joes-sales- strategy-2014-10>.
19 July 2015.
Investopedia. “Social Responsibility” 20 July 2015. <http://www.investopedia.com/terms/c/corp-
social-responsibility.asp>
Mother Jones. Consumer Retorts. 21 July 2015.
<http://www.motherjones.com/environment/2009/08/consumer-retorts-trader-joes-bad-wrap>. Social Enterprise Alliance. 19 July 2015. <https://www.se-alliance.org/what-is-social-
enterprise>.
The Economist. 19 July 2015. <http://www.economist.com/node/14301663>.
Trader Joe’s Website. 19 July 2015. <http://www.traderjoes.com/>.
Trader Joe’s FAQ. Product Information. 20 July 2015. <http://www.traderjoes.com/faqs/product-information>.
Why Trader Joe’s Stand Out from all the Rest in the Grocery Business. Forbes. 19 July 2015. <http://www.forbes.com/sites/glennllopis/2011/09/05/why-trader-joes-stands-out-from-all-the- rest-in-the-grocery-business/>.
Corporate Social Responsibility: Feature Trader Joe’s.
<http://www.momentumtelecom.com/corporate-social-responsibility-feature-trader-joes/
>.